SolarCoverUKROOFING + SOLAR + STORAGEHow SolarCoverUK uses information provided through this website and our Facebook and Instagram enquiry forms.
SolarCoverUK is a trading name of S R LEITCH LTD, company number 14859669. We are responsible for the personal information you provide to us. For privacy questions or requests, email contact@solarcoveruk.com or write to our registered office: C/O SKP Accountancy Services Ltd, Airivo Business Centre, 1 Bromley Lane, Kent, BR7 6LH.
We collect your name, postcode, project interests, preferred contact details and any notes or timescale you choose to provide. We use them to respond, assess project coverage and take steps towards a quotation or contract at your request. You do not need to agree to marketing to make an enquiry. Please avoid including sensitive personal information.
When you submit a SolarCoverUK enquiry form on Facebook or Instagram, we receive the contact details and project answers you choose to provide. We use these to respond to your enquiry, discuss your requirements and organise follow-up about your project. Submitting an enquiry does not require you to agree to unrelated marketing.
Our Meta connection transfers enquiry information to our restricted-access SolarCoverUK CRM. Cloudflare provides the connection infrastructure, and the CRM is hosted through OpenAI Sites. Authorised team members and service providers may process the information to operate the service and help us handle your enquiry. Meta also processes information under its own privacy terms.
You can request access, correction or deletion of your enquiry information by emailing contact@solarcoveruk.com. Please identify the enquiry so we can locate it. The retention and rights sections below also apply to these enquiries.
Enquiries are stored in the restricted administration area of our WordPress website, hosted with IONOS, and sent to our business inbox using our configured Google email service. Our authorised team and technical service providers may access information as needed to respond, maintain the service and protect its security. We do not sell enquiry details. Email and hosting providers may process information internationally under their applicable data protection arrangements.
We retain enquiry information while responding and considering the project. If the project proceeds, relevant correspondence becomes part of the customer record for administration, warranties and any applicable record-keeping or legal requirements. Information is reviewed when it is no longer needed for those purposes. Ask us about retention or deletion of your particular enquiry using the contact details above.
When you choose a WhatsApp link, WhatsApp handles the conversation under its own privacy terms. You can use phone or email instead. Photographs can be sent through WhatsApp. External accreditation and manufacturer links open third-party websites with their own privacy arrangements.
The quote comparison runs in your browser; its figures are not submitted or saved. This design does not add advertising pixels or third-party analytics. Hosting and security services may process connection information, such as IP addresses and request logs, to operate and protect the website. Essential WordPress cookies are used for signed-in administration. The roof animation is served by this website without an external video player.
Depending on the circumstances, you can request access, correction, deletion, restriction or transfer of your information, or object to certain uses. Contact us first so we can help. You can also raise a concern with the Information Commissioner’s Office.
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